What payment methods are accepted?
We accept three payment methods:
By standard credit/debit card;
By Apple Pay for users of Apple devices running iOS;
By Google Pay for users of Android devices.
All these payment options are automatically displayed during the booking process of your next Experience.
When will I be charged?
There are three scenarios:
The partner has chosen to manually confirm your booking: You will only be charged once the partner officially confirms your request. If the partner declines, you won’t be charged.
Note: A temporary charge may appear on your bank statement. This is a pre-authorization hold required for the booking. It will disappear automatically within 21 days if the booking is not confirmed.
You booked using the Standard Offer: If the partner has not opted for manual confirmation, you will be charged immediately. This amount is non-refundable once the booking is made.
You booked using the Flexible Offer: A pre-authorization hold will be placed on the card used for payment, and the charge will be processed 7 days before the scheduled date.
How can I get an invoice?
It’s easy!
Go to your Profile page and scroll down to your upcoming Reservations;
Click on the reservation for which you want to download the invoice;
Click on View Invoice and voilà.
